by777's Privacy Policy

1Introduction and Overview

by777 is a trusted online casino and betting platform that provides a safe and enjoyable gaming experience for players in Bangladesh. We place the highest importance on our users' privacy and are committed to keeping their personal information secure.

This privacy policy describes in detail how by777 collects your personal information, the purposes for which it is used, who it may be shared with, and the measures we take to protect your information. By using the by777 website, you acknowledge and accept the terms of this privacy policy.

2Information We Collect

by777 may collect the following types of information to operate its services properly:

2.1 Information Provided at Registration

• Full name and date of birth (for age verification — only persons aged 21 or above may register)
• Email address
• Mobile number
• Preferred payment method (bKash, Nagad, Rocket, Upay, or bank account details)
• Password (stored in encrypted form)

2.2 Identity Verification (KYC) Information

• Copy of National Identity Card (NID) or passport
• Documents serving as proof of residence
• Bank account statement where applicable

2.3 Technical Information Collected Automatically

• IP address and device type
• Browser type and version
• Operating system information
• Cookies and session data
• Time spent on the site and pages visited
• Referrer URL (the source from which you arrived at the site)

2.4 Transaction Information

• Deposit and withdrawal amounts and dates
• Payment method used
• Gaming history and betting activity
• Records of bonuses received and used

3Purpose of Using Information

by777 uses your information for the following purposes:

3.1 Account Management and Service Delivery

Your information is used to create and manage your account, complete the login process, handle deposit and withdrawal processes, and distribute bonuses and rewards.

3.2 Identity Verification and Security

Identity verification information is used to confirm that each user is at least 21 years of age, to prevent fraud and money laundering, and to maintain account security.

3.3 Customer Support

Your contact information is used to resolve your issues and complaints, to provide assistance via 24/7 live chat in Bengali, and to send important notifications.

3.4 Meeting Legal and Regulatory Obligations

Specific information is used to comply with applicable laws and regulations, to implement responsible gaming policies, and to monitor suspicious activity.

3.5 Service Improvement

Operational data is used to analyze user experience and improve platform quality, to plan the addition of new games and services, and to quickly identify and resolve technical issues.

4Sharing Information and Third Parties

by777 does not sell or rent your personal information to any third party. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

Information necessary to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer is shared with the relevant payment providers. These organizations operate under their own privacy policies.

4.2 Technology Partners

Game software providers and technology service providers may receive a limited amount of technical information, only as necessary to deliver the service.

4.3 Legal Obligations

Information may be disclosed to comply with court orders, lawful requests from government authorities, or applicable legal requirements. In such cases, by777 endeavors to provide only the minimum information necessary.

5Data Security Measures

by777 has adopted modern technical measures to keep your personal and financial information secure:

• SSL Encryption: All data transmitted on the site is encrypted using TLS/SSL technology.
• Data Encryption: Sensitive stored data, particularly passwords and payment information, is secured with strong encryption algorithms.
• Access Controls: Only authorized personnel can access specific data, and all access is logged.
• Firewall and Security Monitoring: Suspicious activity is detected immediately through round-the-clock system monitoring.
• Regular Security Testing: Regular security audits are conducted to identify system vulnerabilities.
• Two-Factor Authentication: An additional verification layer is used to strengthen account security.

Please note, however, that no method of transmitting or storing information over the internet is completely risk-free. We ensure protection to the best of our ability, but no one can guarantee absolute security.

6Cookie Policy and Tracking

Cookies and similar technologies are used on the by777 website. Cookies are small text files stored in your browser or on your device.

6.1 Types of Cookies

• Essential Cookies: These cookies are essential for managing login sessions and maintaining core functionality.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Help improve services by analyzing patterns of site usage.

6.2 Cookie Controls

You can control cookies by changing your browser settings. However, disabling all cookies may affect some functionality of the site.

7Data Retention Period

by777 retains your information for as long as it is necessary or legally required:

• Active Account Data: Retained for as long as the account remains active.
• Transaction Records: Retained for a specified period in accordance with legal and regulatory requirements.
• After Account Closure: Information required by applicable law is kept for the prescribed period.
• Communication Logs: Customer service records are retained for a defined period.

Once the retention period ends, data is securely deleted or anonymized.

8Your Rights

As a user of the by777 platform, you have the following rights:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or outdated information.
• Right to Erasure: You have the right to request deletion of your information in certain circumstances, subject to legal obligations.
• Right to Object to Processing: You have the right to object to the use of your information for marketing purposes.
• Right to Data Portability: In certain cases, you may request that your information be provided in a standard format.

To exercise these rights, contact us at [email protected]. After appropriate verification, we will make every effort to fulfill your request as quickly as possible.

9Protection of Minors

by777 is a responsible gaming platform. Our services are intended only for persons aged 21 or above. We do not knowingly collect any personal information from minors.

An age verification process is followed at registration, and additional identity verification documents may be requested in suspicious cases. If we become aware that information of a minor has been collected, that account will be closed immediately and the relevant information will be deleted.

10Policy Changes and Updates

by777 reserves the right to partially or fully update this privacy policy at any time. When significant changes are made to the policy:

• The "Last updated" date at the top of the page will be changed.
• For important changes, a notification will be sent to the registered email address.
• Continued use of the platform after changes have been made will be considered acceptance of the new policy.

We encourage you to review this page regularly so that you remain informed about the latest privacy policy.

11International Data Transfers

by777's servers and infrastructure may be located in various regions. Your information may be transferred outside Bangladesh for processing. In such cases, we ensure that:

• Transferred information will be protected in accordance with the standards described in this privacy policy.
• Third-party data processors maintain appropriate security measures.
• Transfers take place only for purposes necessary to deliver the service.

12Contact and Complaints

For any questions, comments, or complaints regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Bengali support available 24 hours a day, 7 days a week

We are committed to providing proper responses to all your questions. Upon receiving a privacy-related complaint, we will investigate and respond as quickly as possible.

For more information, visit our FAQ page, Terms and Conditions, and Responsible Gaming page.